HeadERP, one of the first few companies in India to enter into the area of SAP R/3 Services since 2000 has been providing its SAP R/3 Services to the clients in Asia Pacific, Europe and USA. HeadERP provides the following SAP R/3 Services

• Implementation Services
• Remote Support Services
• End User Training and Documentation Services.

Our Fortune 500 Clients recognize HeadERP SAP Consulting Services as the leader in productivity, price and performance. We provide the breadth and depth of services necessary for success, including:

Functional and technical configuration

Providing consultants with hands-on, multiple implementation experience to properly configure SAP modules to fit your business needs. We have the expertise in all SAP modules including:

ABAP/4- Advanced Business Application Programming
FI - Financials
CO - Controlling
AM --Asset Management
SD - Sales and Distribution
MM- Materials Management
PP - Production Planning
HR - Human Resources
PS - Project System
PM- Plant Maintenance
QM - Quality Management
SM - Service Management
LES -Logistics Execution System
WM - Warehouse Management
WF - WorkFlow
BASIS -System Administration

Security

Defining user roles and authorizations as well as configuring security to ensure the proper controls and audits are in place to provide the best possible protection of your strategic data.

Business Process Definition

Accurately identifying and streamlining your business processes, making your business more efficient, easier to automate, and quicker to respond.

Project Management

Applying our expertise in the needed skills, tools, and best practices, ensuring successful management of scope, time, cost, quality, human resources, communications, and risk management.

Reporting

Analyzing report requirements, modifying existing reports and creating new ones, which provide needed, accurate and timely information to your users.

Documentation

Interviewing subject matter experts (SMEs), documenting business processes and end-user procedures, and developing SAP transaction-to-job role mapping of your SAP functionality to assist training efforts and allowing you to retain knowledge of your business systems.

Training/Knowledge Transfer

Increasing end-user acceptance and placing the system knowledge where it should be-with your own employees.

Enterprise Solutions

SAP R/3 Implementation Services

HeadERP provides comprehensive SAP R/3 implementation services. We know it. We understand it. And we know how to make it better - more efficiently - in all types of companies. We have been implementing SAP solutions for more than five years in the world's leading manufacturing, firms. We have proven ability to integrate to SAP business applications. We have a proven expertise of satisfying our Customers in providing the SAP solutions.

Our expertise in SAP R/3 includes:

• Project Planning and Preparation
• Business Process Blueprinting
• Project Landscaping
• Configuring & Customizing the SAP R/3 System
• Unit and Integration Testing
• Post-Implementation Support
• End-User Training & Documentation
• Data Migration & System Integration
• Data Conversions
• Interfaces
• Bolt-on Applications
• Virtual 24-hour Offshore ABAP Development, Implementation and Support Capability
• Upgrades - Reliable and Rapid upgrades to latest versions

SAP R/3 Remote Support Services

The details of the Remote Support Services for SAP R/3 provided by ASMTL and the benifits are as below:

SAP R/3 - Remote Support Services

Features & Benefits of Remote Support

SAP R/3 - Remote Support Services

(80% (offshore)-20% (onshore) Model)

• Application Support
• Operational Support
• Technical Support
• Operations Support
• User Support

Features & Benefits of Remote Support

• Up to 70% reduction in development costs
• Rapid, high-quality development results
• Guaranteed Service Levels
• General support of the system in furtherance of improving the productivity of Client.
• 24 by 7 support
• On-demand availability of skilled technical experts
• Real-time development environment connected by links
• Helps customers stay focused on their core competencies
• Reduces support risks
• Free-up customers limited IT staff
• The right consulting support when customers need it
• Costs reduction with predictable SAP support costs and improved
• Operational efficiencies improved support processes and consistent levels of support

End User Training and Documentation Service

• Services
• Benefits

Services

The services provided by HeadERP in End User Training and Documentation are:

• Change communication support to help employees learn and adjust to changes in work patterns.
• Employee education designed to meet the needs of adult learners.
• on-going support to ensure employees are proficient with the new technology.
• all the services are designed to help clients generate the highest return on their SAP investment.

Benefits

• Both detailed and high level context-sensitive help instantly available, on-demand.
• All support material is relevant and role-specific Tailored content and support material is easily maintained and distributed.
• Encourages 'self-help' thereby reducing burden on helpdesk and need for expensive classroom-based training.
• Enhances staff confidence and motivation.
• Support the learning needs of new starters.
• Tools are engaging and highly interactive.
• Allows managers to assess progress, competency and 'toolkit' utilisation.
• Can support and deliver any online, internet based coursework.
• Mitigate adverse business impact of event-based change.
• Maximise and maintain employee performance and proficiency.
• Reduce risk of staff performance degradation.